
Akita alternatives
Akita is a powerful and feature-rich software for customers and success managers that identifies at-risk customers and delivers all the required information on billing and product usage that allows users to reduce churn, nurture customer relationships.
The solution helps users to customize automated notifications for essential customer interactions, including open support tickets, overdue invoices, customer ratings, and last contact outside of a specified time. Like others, it also has accounts and contacts dashboard that shows users all contact with details on their segment, account health score, number of alerts, and actions to be taken.
With the help of Akita, users can also be able to view lists of people or businesses who have been identified as churn risks by Akita, customers with open tickets, upcoming renewals, and more. There is also has an option that helps you filter contacts and accounts using various criteria, such as their health score and segment.
One of the most exciting facts about this software is that it offers a Google Chrome extension that automatically builds full customer histories for every email and allows users to instantly view a customer’s history without needing to leave their inbox. Akita is a commercial customer success software and comes with different price plans; each plan has its own cost and core benefits.















