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Calltrackingmetrics alternatives
Calltrackingmetrics is a cloud-based call tracking platform that is backed by contact center functionality. It helps companies and marketing agencies to deliver more organized and personalized customer experience. The platform provides the right analytics to the sales team about all of their advertising campaigns to make sound decisions. Calltrackingmetrics allows the marketing and sales teams to track information from other sources such as chats and texts.
Moreover, sales teams can correct and update their information from website forms that visitors fill. It also offers live chat to capture more business and support customers in the hour of need. This application enables the sales teams to track every conversion by tracking the calls and campaigns and keeps the phone number and name of the caller save in their storage for later use.
Key features are CRM, Call Recording and Routing, Conversion and Keyboard Tracking, Call logging and Scripting, and Data Analytics. Calltrackingmetrics offers endless tracking for both local and toll-free numbers in almost more than fifty countries. The platform comes with a free trial and a paid version and supports platforms, i.e., web and mobile devices. Training is provided through webinars and in-person, while technical support is available online and for 24/7.








