Gist alternatives

Paid 23 alternatives

Official website

Gist (formerly known as ConvertFox) is a robust customer engagement and communication software that offers solutions like lead generation forms, live-chat, customer intelligence, and email campaign marketing. It includes features that allow businesses to send individualized emails to customers who have purchased from them in the past, with personal information, data, and more.

The solution has been built by small businesses for small businesses and solving your specific challenges, helps you grow faster. ConvertFox is developed with a vision to help retailers and e-commerce businesses grow revenue by getting the right message to the right customer at the right time.

The software allows users to track users by tracking their actions and analyzing their data from social media and provides a customized massage or content that answers users’ needs. With these email campaigns, you can create campaigns, easily send them via Bulk Email and track the results. ConvertFox also features exit-intent software that notifies businesses and offers instant messaging as an additional conversion opportunity to turn browsers into buyers.

Ranked alternatives

1
LiveCallPaid
LiveCall is a lead generation, call tracking, and callback tool that helps you convert leads into customers in a very short amount of time and effort. With this tool, you receive high-quality calls directly to your phone number, enabling you to connect with more leads and convert more callbacks. This callback tool works seamlessly on desktop, mobile, and smart speakers such as LiveCall Home, making it easy for your sales team to follow up on incoming leads.
Other than callback service, the platform enables you to gather data on your leads and even track their online behavior through stats. Collect data such as location, job title, company name & social media profiles to find one-to-one matches with your prospects. In short, this tool is intended to help small and medium businesses improve their lead response time and increase their lead generation. Increase inbound call volume during quieter periods via LiveCall’s call volume balancing and call scheduling.
LiveCall alternatives
2
ChatraPaid
Chatra is a SaaS-based live chat solution that you can use for a small business or eCommerce website and helps you increase online sales and conversions. The solution enables businesses to provide great customer support and effective sales conversion by helping them in developing an improved communication strategy between the business and their customers. Chatra does this by adding live chat to your website. That’s it, a simple find and connect solution that helps you make more sales.
With the intuitive dashboard, you can monitor visitors currently browsing your website with a real-time list. Learn their browsing history & where they are from to greet them with an effective personal message. Moreover, bots are also there to collect visitors’ contacts and other data, get their consent, and supercharge your marketing efforts. Offer them quick options for frequently asked questions so that your visitors get the answers they need without a load on your team.
Chatra alternatives
3
ReamazePaid
Reamaze is an all-in-one help desk and lives chat software that you can integrate into your website or mobile apps in order to engage with visitors in a better way. Designed from the ground up to fit the specific needs of agile businesses, this is the perfect customer engagement solution. It combines email, SMS, VoIP, and social media conversations with your support teams for creating amazing customer experiences. Automate common tasks using machine learning and create macros with natural language, so customer messages never slip through the cracks.
Easily monitor customers’ browsing activity, shopping data, and geolocation on your site and message them directly. Moreover, you can automate common workflows with custom triggers on incoming conversations. Stay on top of your conversations with real-time reporting, personal guest data, and performance metrics. All in all, Reamaze is a great tool that you can consider among its alternatives.
Reamaze alternatives
4
SlaaskPaid
Slaask is a customer engagement and lives chat software for Slack that offers a unified place for all communication teams and clients. That means no more switching between inboxes to find lost conversations and no more annoying back-and-forth emails. It keeps track of every item you are working on and lets you easily share it with your team. The tool takes away the stress of having multiple tools by helping teams be efficient, transparent, and organized. Create your own team account and Private Room for free at Slack.
With Slaask, you have the power to bring all your communication into Slack and save hours per week by increasing the quality of your communication with your customers and team members. Calls are automatically synced with your account and then posted back to Slack in a private channel between you and your team. All in all, Slaask is a great tool that you can consider among its alternatives.
Slaask alternatives
5
ChaportPaid
Chaport is a SaaS-based Chabot solution made to be integrated into websites and enables businesses to communicate with clients across various channels. This platform will allow you to communicate with visitors on their website, regardless of what channel they are using. This live chat widget is located at the bottom right section of a website. Chaport allows companies to reduce the time to respond to customer inquiries from more than 6 hours a day to just seconds while increasing customer satisfaction, reducing customer service costs, and increasing conversions.
Its simple but powerful, one-click integration offers Chat and Email Support. Key features are Live Chat, Chatbot, Marketing, analytics and statistics, and Customization. It doesn’t matter what type of website you have; you can have a chatbot answering your customer’s questions 24/7. All in all, Chaport Live Chat is a great tool that you can consider among its alternatives.
Chaport alternatives
6
ChatlioPaid
Chatlio is a live chat solution for websites that helps you embed a chatbox as a help desk of your platform. The messages you receive there are directly delivered to your Slack account so that you can answer the query instantly. Chatlio helps you and your team manage customer support without the frustration of email, phone calls, and complicated visitor tools. It is super easy to set up and integrates seamlessly with Slack.
Chatlio can be used on any website or mobile app in a few minutes by pasting in its bookmarklet or simply by adding a single line of Javascript. With the intuitive dashboard, you can monitor visitors currently browsing your website with a real-time list. Moreover, you can also collect visitors’ contacts and other data, get their consent, and increase your marketing efforts. Offer them quick options for frequently asked questions so that your visitors get the answers they need without a load on your team.
Chatlio alternatives
7
Provide Support
Provide Support is a Live Chat software which allows you to chat with your website visitors, give them instant online customer support and proactively sell your product. Easy and straightforward integration does not require technical skills, and you can set up Provide Support Live Chat on your website in 3 simple steps. Unlike the majority of other live chat services, Provide Support gives all the features in any subscription plan, without any limitations. Also, it always works stable, and our support team is available 24/7.
Provide Support offers a rich set of features that allow users to customize a live chat tool to match any website look and feel. Within account settings, you can easily choose the right chat window theme and color to make the live chat as an integral part of your website. A browser-based operator console allows you to monitor your website for chat requests 24/7 from any location or any system connected to the Internet. The system supports 256-bit encryption and features visitor monitoring with geographic location identification, IP address, referrer, visited pages, and more.
You can proactively invite your visitors to chat, request visitors’ feedback when chat is finished, push pages, transfer calls to other operators, use canned answers, save chat sessions logs, assign operators to multiple departments. Moreover, you can also set up sound or visual alerts on different events, see “party is typing” notification. Very easy to set up – just paste a small HTML snippet into your web page source code. It supports Web-based, Windows, Linux, and Mac OS operator clients. No plug-ins or software installation is required on the customer’s side.
For business owners who want to monitor their live chat on the go, Provide Support offers mobile operator console apps. They support not only chatting function but also allow users to monitor website activity in real-time. It is very convenient if you want to stay available to your customers, no matter where you are. Install Provide Support Live chat software today and feel the difference. We empower businesses to provide better customer service. Visit our website and take advantage of our 10-days free fully-functional trial program.
Provide Support alternatives
8
IntercomPaid
Intercom is a brand new customer support platform that utilizes user intelligence and behavioral targeting to help businesses better understand and benefit from customer communication. The platform gives you insights into who is using your service and also provide a powerful tool to send personal communicators. You can also use this application to send targeted, in-app messages and behavior-driven emails.
It introduces a new and better way to acquire, engage, and retain customers and is ideal for your sales, marketing, and team to better commutation with clients and help businesses to grow faster. Intercom is a simple and easy-to-use platform that has thousands of users around the world who can apply to satisfied their customers and increase their productivity.
It has a unique and advanced tool that allows you to view all your customer data on a single platform, including location, contact details, company name, customer activity, and interaction history, etc. The platform also has a real-time metrics system that attracts more audiences around the world. Intercom includes core features such as A/B testing, live chat, team box, issue resolution, real-time updates, message tagging, user event tracking, and customer user profile, etc.
Intercom alternatives
9
JivoChatPaid
JivoChat is an all-in-one live chat platform that uses customizable and innovative mobile conversation wizards. It is designed for companies who are looking to streamline customer communication and to deliver a memorable experience that would motivate users to subscribe and read their content etc. The platform is packed with outstanding features like real-time visitor monitoring, hotkeys, chat logs and page view history, etc.
It is a simple and easy-to-use app that means the least tech-savvy users in your team will grab hands around it in no time. The knowledge curve is almost non-existent. However, the programmers still thought of keeping users satisfied with the variety of training materials and 24/7 live support to assists them while coming on board.
At the same time, the platform also offers an affordable live chat platform you cloud purchase at an off-the-shelf price and manage their client without any limitations. Its powerful features allow you to automate support messages, monitor visitor behavior, attract more audience, and assign them to the most appropriate agent. Unlimited chat, hotkeys, page views, chat targeting, offline contact forms, chat logs, and spell checkers are also features of the platform.
JivoChat alternatives
10
TextUsPaid
TextUs is the leading business texting platform for professionals. It allows team member’s existing phone numbers and manages texts from mobile and desktop. With the help of this powerful tool, you take control of business texting results with message templates, A/B testing, and response-rate tracking. It empowers thousands of teams to accelerate their process and get business done.
TextUs is an easy-to-understand platform that requires some vital information to manage multiple conversations. One of the most addictive and enjoyable things about this platform is that it offers a customization option that allows the users to create a custom setting and try to improve customer satisfaction. Like the other similar platforms, it also has a set of key features that make it more interesting.
TextUs alternatives
11
LiveAgentPaid
LiveAgent is a help desk platform that combines several channels into a single and compact package. It is an award-winning platform that has millions of users around the world. The solution includes email support, live chat, and social media integration. LiveAgent is a quite simple but powerful help desk software filled to the brim with the essential helpdesk and other live chat features such as statuses, POP3 accounts gasification, and file sharing, etc.
Satisfied users describe the platform as being the ultimate all-in-one customer support solution, and it scores high on every platform it appears, and innovation efforts of the teams behind the wheel seem to pay off really. It has a large team of professionals who are always busy delivering something new and more. The most prominent features are ticket management, reporting chat overview, live chat, and support multiple languages, etc.
LiveAgent alternatives
12
FreshdeskPaid
Freshdesk is a cloud-based desk solution with useful features and exceptional customer service. The platform is specially designed to meet the demands of both small businesses and large companies. It offers a powerful streamline system that allows your all customers to communicate in one place.
Freshdesk has integrated phone, live chat, support, and game mechanics as well as work with legacy productivity tools and your CRM when you need to pull out customer information. It works with accessible help desk and multimedia applications such as Google Apps, YouTube, and Slide share, etc.
Freshdesk introduces email features that give your inbox team-wide support by putting all your agents onboard a single panel with status updates of each customer’s email. With the help of this, you can easily collaborate with other teams around the world to resolve issues.
The platform also includes core features such as multi-product, satisfaction surveys, leaderboard, communicate portal, multi-channel supports, and automation, etc. as compared to the others, it is easy to set up and can add agents in the jiffy.
Plus, you can also set up your service level agreement to define ticket priorities and resolution time. The ticket can be categorized based on the SLA policy that helps you to save time and manage customer expectations.
Freshdesk alternatives
13
Live GuidePaid
Live Guide is another secure live chat solution that improves customer satisfaction, increases efficiency, and maximize sales. It an excellent alternative to Smartsupp and offers all the similar services with some new features that make it better than others.
The platform supports multiple customers simultaneously with live chat and uses the predefined answer to reduce response times. It is also known as the platform that helps the users to engage more customers and boost sales.
Assists your online portal visitors proactively with live chat and also run them into the customer while increasing average order size and reducing cart abandonment. Live Guide is an easy to understand platform that you can access it anytime, anywhere around the world. Support multi-language, a self-service portal, a community portal with ideal management automation, and knowledge-based experience are core features of the platform.
Live Guide alternatives
14
FreshchatPaid
Freshchat is a modern messaging platform built for teams who want to do more for smooth communication. It is also known as a proactive mobile messaging and engagement application designed for sales teams. According to its customers, it helps bring the chatting experience to a more personalized level and adjust conversations to both your and your customer experience.
The platform lets you prepare and distribute contextual messages, capture leads, and collect valuable customer intelligence directly from your users or third-party system. It provides a variety of channels to talk to your customers, such as their websites, mobile applications, in-products, and social media profiles. At the same time, you can set up in-app campaigns to onboard, educate new users, and share interesting insights and announcements to keep them in the loop with recent developments.
The platform is specially created to manage to respond to all customer’s needs from the comfort of a single moderately priced platform. It is a simple and easy-to-use platform that has millions of users around the world who can use it to communicate with their customers. Freshchat includes core features such as unlimited contact, labels, FAQ feedbacks, BOT, groups, and CRM Autoload, etc.
Freshchat alternatives
15
Chat.ioPaid
Chat.io (currently known as LiveChat) is a live chat platform that allows you to close sales, provide instant support, and create a strong relationship with your customer. It is the first open live chat platform that will enable you to extend yourself. The platform comes as an alternative to Smartsupp and offers lots of similar services with some new features that make it better than others. Chat.io is a simple and easy-to-use platform, only need to paste the HTML code on your online portal and chat right away.
The great thing about this platform is that it allows you to chat with your Facebook customers from Chat.io dirtily. Just like the other similar platforms, it also has different price plans and packages, and each one has its features. The platform includes core features such as group chat, integration with BotEngine, customization, continuous cha, and AI-powered customer service, etc.
Chat.io alternatives
16
LiveChatPaid
LiveChat is a software that keeps things very simple and easy to use for your online marketing, web analytics, and live chat support requirements. It is specially designed for businesses who want to talk with clients and potential customers directly on their website and in real-time. LiveChat has three significant elements that make it better than others, such as web-based chat windows, operator applications, and web-based control panels. The operator application is cross-platform, and the user can easily log in and communicate with the visitor using mobile and desktop clients.
One of the most exciting thing about this platform is that it introduces monitoring system that monitor real-time web traffic and efficiency reports. Like the other similar platforms, it is also available to use in multiple languages such as English, Polish, Russian, Chinese, and Thai, etc. Its reporting interface and chat window can be customized.
With the help of this platform, you can also increase your successful transaction average order value. Still, at the same time, it offers a secure and very reliable channel for conversation. LiveChat has a list of key features such as advanced chat tools, team management, an agent application, customization option, website monitoring, and analytics, etc. It has five different price plans; each one has its price and features.
LiveChat alternatives
17
Smartsupp Live ChatPaid
Smartsupp Live Chat is a tool that offers visitor recording features. It helps the companies to improve sales communications, boost customer loyalty, and understand customer behavior. The app is available to use in multiple languages such as English, Danish, Dutch, Italian, German, and Spanish, etc. The visitor recording feature allows you to see the behavior and movement of visitors on your website and also view a video with every visitor’s mouse clicks and movement. Smartsupp is a simple but powerful tool that is used by more than 58000 leading companies, including SkyPicker, Skoda, Microsoft, and Conrad, etc.
The exciting thing about this platform is that it offers a customization option that allows you to set position, texts, colors, and pictures of the Smartsupp box to match your company identity, you can also do advanced customization with the product’s API. It also includes lots of core features such as agent rating, desktop application, visitor notes, easy-to-use web dashboard, group agents, chat transcripts, block visitors, and much more.
Smartsupp Live Chat alternatives
18
ChatangoFree
Chatango is a live chat tool specially made for those who want to keep their community on their website. The device introduces a clean conversation with auto-moderation, community moderation, and optional anonymity that attract more audiences around the world.
It is a bit different as compared to the other similar tools that allow you to find and talk about people with similar interests. With the help of this powerful tool, you can effortlessly search the directory of people online by interest, images, distance, and other criteria.
Chatango handles traffic spikes breaking live events. Administrators can set a message rate limit per user to keep large groups readable. It is entirely free to use the tool and available to use on multiple platforms such as Android, iOS, Mac, and MS Windows.
Chatango alternatives
19
OptKitPaid
OptKit is a powerful tool that understands and reacts to your visitor’s behavior in real-time. You can design any creative you or your team imagine and also deliver it to exactly who you want and when you want. It is also known as the best way to convert more traffic; real-time behavior triggered call-to-actions that engage and delights your visitors.
It has millions of users around the world who can use it to turn their website visitors into buyers and subscriptions. OptKit delivers all the unique things and some new functionalities that enhance your customer experience. It is flexible and straightforward because it will work with your system, workflow, and powerful because of the dramatic and immediate lift it can make.
OptKit also offers responsive and customizable visual canvas that allows you to install forms and banners on any website without any limitation. The platform has a large team of professionals who always busy to deliver something new and enhance.
OptKit alternatives
20
UserEngagePaid
UserEngage is an easy-to-use live chat platform, aimed at increasing user engagement and conversation on every step of the sales funnel. It collects data about every customer to deliver a better customer experience. The tool allows automatic communication mechanisms with a drag and drops editor. Just like the other similar platforms, it also offers lots of things that the businesses automatically do, such as Email, Sending SMS, showing forms and pop-ups and chat messages, etc.
UserEngage also includes a CRM system for streamlining the manual sales process and a knowledge base creation tool that facilities the support procedures. With the help of this, companies can send their users a variety of newsletters and other promotions that enhance their productivity. It contains templates to choose from and also offers a customization option for those who want to create their design.
UserEngage is more advanced and better than others and offers a list of key features, including proactive chat, real-time tracking custom fields, connect database, cold emails, feedback management, real-time integration, and much more. It is the cheapest tool for everyone.
UserEngage alternatives
21
Lucky OrangePaid
Lucky Orange is an all-in-one complete conversation rate optimization, and customer feedback tool specially designed to help your online portal perform at its best. It is a one-click install tool that you can access it anywhere around the world. The tools have millions of users around the world who can use it deliver better customer experience.
The great thing this tool is that it has a user-friendly dashboard that helps you to see how many people are on your website right now, analysis without the paralysis, quick compare history, locate the location, and much more. Lucky Orange is more than just a live chat platform that offers lots of new features to attract more audiences around the world.
Some most prominent features are automatic recording, dynamic heatmaps, enhance conversation, integration, customization, analytics, and polls, etc. There are five different plans available to use, such as Starter, Small Business, Medium, Large, and Enterprise.
Lucky Orange alternatives
22
KayakoPaid
Kayako is a cloud-based help desk platform that puts all your customer service channels in one place that better and more efficient way to address customer concerns. It has more than 30,000 users around the world, and the tool serves a vast range of customer services, from small businesses to large companies.
Kayako also supports live chat, tickets, email, web, email, calls, or self-service support to help businesses further extend their help to their customers. It also helps you look for insights based on customer queries such as sales trends, performance, and opportunities, etc.
One of the great things about this tool is that it is available to use on mobile platforms so that you can provide customer service on the go. Real-time visitor tracking, set business hours, enhanced customer profile, customization, and ticket replay are also features of the platform. Just like the other similar platforms, it also has multiple plans, and each one has its features and price.
Kayako alternatives
23
ChatrifyFree
Chatrify is a unique customer engagement and lives chat software that makes it easy for you to create engaging live chats that help you build relationships with your customers, increase sales, and solve customer problems before they become a big issue. It brings the awesome power of Live Chat to your website. Live chat makes it easy for customers to communicate with your support staff and resolve their issues and questions quickly, which ultimately leads to increased conversions and business growth.
With Chatrify, you can simplify your business process with live chat software that creates meaningful customer engagement. Whether you are a brick-and-mortar business or an online business, this live chat software allows you to build a direct line of communication between your customers and your agents that can be used for customer support, lead generation, and sales.
Chatrify alternatives