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GoToConnect alternatives
GoToConnect (formerly Jive) is a reliable, all-in-one cloud phone system and Virtual Meeting platform that enables you to carry out secure communications through messaging, meetings, and phones. It simplifies business communication, allowing you to do more from any device. It is easy to learn & use the system, and you can configure call routing with the help of a visual editor. You can use it anywhere and interact with work operations by switching between the mobile and desktop app.
The software offers an HD video conferencing tool with every license to enable face-to-face meetings. It provides Support Center to help businesses improve agent’s productivity and increase customer satisfaction. The Support Center takes little time to configure, supports multiple currencies & languages, and shows an analytics dashboard to help the agent perform their duties in a better way. Supervisors can evaluate the performance of agents by viewing Agent Availability reports and Total Talk Time.
GoToConnect ensures top-notch audio and video quality via a distributed cloud architecture. It ensures safe & secure conversations and protects private information by offering several features like password and call encryption. It also complies with modern security standards such as GDPR and SOC2 Type II.












































