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iTop alternatives
iTop is an IT Service Management Solution used by IT Professionals, Small and Large Businesses. It provides a CMDB that is fully customizable and enables you to manage the technical and human environment. It allows organizations to create a workflow that suits their needs. They can modify the life cycle of tickets or set of tasks. Individuals within an IT team have the power to define their control screens with the information that is important to them. iTop provides a Helpdesk that lets organizations offer 24/7 support to their customers.
The solution allows users to log in and access the relevant features via an easy-to-use portal. You can use the problem management tool to provide information about common to empower your employees to avoid them in the future. It includes incident management that allows you to track incidents, connect them with SI modules, and spread information to all users. All the members have the power to explore the knowledge base to search for the solution to a problem.

















