
Teckst alternatives
Teckst is a cloud-based SMS marketing tool and two-way texting solution designed for contact centres and customer service companies. The software allows users to choose and send messages from a pre-written message database. Customers can connect with their customer service providers via SMS, Facebook messenger, and more.
Its conversation tag feature enables users to organize all the issues and track metrics. Its primary functions include social media connectivity, single sign-on, audio and desktop notifications, conversation assignment and active ticket status, etc. With this SMS solution, users can also be able to assign available ticket agents.
It marks an active ticket with the bright blue dot to prevent agent overlap and offer integration with third-party including Salesforce, Zendesk, FreshDesk, and others. Teckst is a comprehensive solution that also comes with lots of new features that make it better than others. The software is offered in monthly subscription pricing options, and each option has its own cost and core benefits.
























