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Sightcall alternatives
Sightcall is a web-based platform that provides customer service through visual support with the help of its augmented reality and Artificial Intelligence Insights. The platform helps the companies to reduce their field footprint and enables them to blend the digital and physical worlds into a collaborative environment to guide customers remotely. It allows the customers to show their problems in real-time to the support official who can solve them remotely without going into the field.
The platform also allows the companies to help their on-field technicians to improve their efficiency and solves the problem faster. The best thing about this platform is that it enables the organizations to cover both a town and the whole globe, and companies can provide assistance through it even under poor network conditions. Moreover, there is no hindrance in the connection as the platform is powered by a global data center network that provides the best quality of experience.
Sightcall’s augmented reality feature enables remote experts to show technicians how to perform tasks with the help of digital AR tools. It can guide them through complex repairs with on-screen annotations. The platform has a wide range of customers ranging from Insurance companies to the Telecommunication sector and from Transportation to Life and Medical Sciences departments. Moreover, it offers secure processing of customer and user data through its GDPR Compliance and SOC2 Type II Certification. It comes with paid services only, and customer support is available through email and phone.












































